Reference

How 10xbet Handles Your Privacy

Your account records, UPI, Paytm and PhonePe payment references, device details and lobby activity are covered here before you open an account.

Account data scopeUPI contextPaytm contextPhonePe contextRequest channels
10xbet How 10xbet Handles Your Privacy
CONTACT ROUTES

Three Ways to Ask About Privacy

Privacy questions should reach the right team quickly, so we keep separate paths for data access, correction, deletion and payment-record queries. Use the account email when possible, because it helps us match your request without asking for extra proof. We may ask for identity checks before sharing account data or changing stored details. This protects your wallet records, game history and support chats from being released to the wrong person.

Team online

Privacy mailbox

Write to [email protected] from the email on your account. Include your account ID, the data request type, and any payment reference only when it helps us find the exact record.

Live chat privacy ticket

In account chat, ask for a privacy ticket and we will route it to the data team. Do not paste full UPI IDs or OTPs; share masked references only.

Profile request form

From your profile, you can ask us to correct saved details, export account data, or remove data where the law allows. We will confirm receipt and explain the next step.

DATA CARE

Six Data Practices We Follow

Our privacy work covers collection, storage, access control, cookies, payment records and deletion requests.

Data we collect

We collect account details, contact data, device signals, login timestamps, game activity and wallet records.

Payment records

UPI, Paytm and PhonePe references may be stored with deposit and withdrawal logs.

Cookies and devices

Cookies help keep you signed in, remember language choices and flag unusual access.

Account security

We use verification checks, access logs and internal permission controls to reduce unauthorised access.

Retention timing

We keep personal data only as long as needed for account service, payment tracing, legal duties and dispute handling.

Changes and requests

You can ask to access, correct, export or delete eligible data.

Privacy Questions Before You Join

These answers explain the privacy points most people ask before creating an account or changing saved details. They cover what we collect, why payment records matter, how cookies work, and how to contact us about your rights. If your request is linked to a withdrawal or verification check, we may need extra proof before we share or change data.

We collect details you provide during account setup, plus login records, device data, wallet activity, game activity and support messages. We use these records to run your account, process payments and answer privacy requests.

Payment references help us match deposits and withdrawals to your account. They also support fraud checks, dispute handling and lawful record keeping. We do not ask for wallet PINs or one-time passwords.

Yes. Send a request from your registered email or through an account privacy ticket. We may verify your identity first, then provide eligible account data in a practical format.

You can ask us to correct personal data that is inaccurate or outdated. Some fields may need proof, especially if the change affects withdrawals, verification records or account ownership checks.

We keep data for the period needed to provide account service, trace payments, meet legal duties and manage disputes. After that, records are deleted, anonymised or kept only where law requires.

Cookies and similar tools help with login status, security checks, language settings and basic site measurement. Some cookies are essential for account functions, while browser settings can control many non-essential cookies.

Email [email protected] or open a privacy ticket in account chat. Use your registered email, describe the request clearly, and avoid sending full payment credentials or one-time passwords.